Personal Effect Delivery
Please ensure your buzzer is working and is clearly labelled. When the driver arrives please meet them on the ground floor/lobby to hand over or receive your items.
Unless the building is split with different floors for different businesses, items will normally be collected from the main ground floor reception.
Please ensure the University address provided is a standard address that receives deliveries as the pick-up personnel unable access to individual dorms or call upon arrival. If you're in secure private halls without a reception, ask your university where to have items collected from, they will be familiar with Courier Pick-up and advise of a reception or post room. If pick-up from a porter's lodge, please state this in the address.
If pick up from a Hotel, please ensure the "Guest Name" is in the format: "Mr Smith c/o The Reception" or "Mr Smith c/o The Concierge". When leaving your luggage or items for collection, please inform the hotel that courier will be collecting them on your behalf.
To help custom classify your shipment, you must clearly and accurately describe what you're sending. For example:
If your shipment is going through customs, you must provide an accurate valuation of your goods. This is so the authorities can work out the duties and taxes owed.
Only used personal product could enjoy duty- free clearance, not new items. So you should declare the used personal items with the calculable resale value, not the initial value of the newly bought goods. For instance, a toothbrush would have a resale price of a few cents, and a second-hand shirt could be valued at a few Ringgit Malaysia. You should write as follow: